Frequently Asked Questions
Everything you need to know about your next fashion find.
What is the standard shipping timeframe?
We offer standard shipping across Australia, with most orders arriving within 3-5 business days. Express shipping options are available at checkout for faster delivery.
How do I return an item that doesn't fit?
You can return any unworn items with original tags within 30 days of purchase. Simply visit our online returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Afterpay.
How do I track my order status?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to follow your parcel's journey.
Are your clothing sizes true to fit?
Our garments generally follow standard Australian sizing. We recommend checking the detailed size guide located on each product page to ensure the perfect fit.
Do you offer international shipping?
Currently, we ship exclusively within Australia and New Zealand. We are looking to expand our international shipping capabilities in the near future.