Returns & Exchanges
At Bob Jane T-Marts, we want you to be completely satisfied with your fashion purchase. If your items are not the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn garments with original tags attached into their original packaging to ensure they are protected during transit.
Affix Shipping Label
Print the prepaid shipping label provided by our portal and securely attach it to the outside of your return parcel.
Drop Off and Track
Hand your package to any authorized postal carrier and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing